We value your business and care about your satisfaction! If our products are not living up to your expectations, follow our warranty process for an exchange or refund.
** Please text 623-233-0111 or email support@bellahoot.com. Include your Order ID and a photo of your product. Thank you.
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Return Policy for All Products
The refund period for eligible products* is within 30 days of delivery receipt (according to the USPS delivery date).
- You must pay the shipping fees to get the product to us, and we will cover the cost to ship your new product to you.
- Please email support@bellahoot.com to get the return address.
- We may require photos in the case of damaged items so we can follow the proper claims procedures with the post office or vendors.
- Unfortunately, we are unable to accept returns on e-gift cards, While Supplies Last products, and non-product Consultant Store purchases (i.e. marketing materials and catalogs).
- Items that have been used may be eligible for an exchange. Only unopened, unused items, in their original packaging are eligible for a refund.
Return by Mail
1. Pack your return with adequate packaging material.
2. Include your original packing slip (if applicable) and indicate the reason for return.
3. Send your return to: BellaHoot Return Center
4. For proof of delivery, we recommend that you return items via UPS or insured USPS. Get a return tracking number to verify your package arrives at our facility.
Refund Method
Refunds will be credited to the original method of payment, whether debit/credit card or PayPal. Please allow up to 10 business days for refunds to become available in your account, depending on your banking establishment.
*At our discretion, we reserve the right to deny any exchange or refund request.
